Let The Best Guys In The Business Manage Your Hosting Account

Let The Best Guys In The Business Manage Your Hosting Account


When you are searching for a reliable web hosting service, you will come across many review sites in the Internet.
You can read about the different recommendations posted by people in those review sites. Many people tell you which are the best web hosting companies available in the market.
However, many people may not provide you with the actual fact because they may not have personally tried the hosting service that they recommend.
If you host your web site with one of those so-called "best" hosting service, but in fact, it may turn out to be one of the worst hosting services that eventually make you feel frustration when things do not work out as what is being advertised.
Frankly speaking, most of the hosting services are technically the same. Hosting companies come up with these "fancy" packages that bundle with all kind of features to confuse the consumers.
Whichever package you choose to sign up, you will still get the same value for money hosting features in most of the hosting companies you can find.
So, what is the most important thing you need to take into consideration before you decide to sign up for a hosting account?
Technical Support. They Are Your Emergency Rescue Team!
A good hosting company should put its priority in providing a technical support team with fast response time. It is the key towards providing high quality services to the customers.
95% of the time you will not need to get any support assistance from your hosting company.
When you need to ask for help, it will be a "lifesaver" to have the support staff responding to you in shortest period of time to help you solve the technical problems during emergency.
Many people, including you may not be a technical person. You will still be able to administrate your hosting account without much hassle with the administration tools that comes with your hosting account and online guide that answers to some of the most common questions.
Many hosting companies are poor in technical support. These hosting companies boast about how superb is their customer service and technical support in their web site. But in actual fact, the support team either lack of knowledge in solving technical problems or they respond to their customers e-mails late.
Some hosting companies do not provide technical support after office hours. It will become a nightmare when you need help but no one is there to assist you to solve the problem. By the time it is fixed, you might already lose many visitors to my site.
You should look for these features:
24x7 toll-free telephone support.
Live Support feature for you to chat with the support staff to get help on urgent matters. This feature benefits International customers by saving on International phone call charges.
Support Ticket System that you can use to send questions to the support staff online. The system must also keep track of the ticket history for easy reference.
99.9% uptime guarantee. Hosting companies should notify the customers in advance prior to any system maintenance. They should perform proactive maintenance periodically to enhance the network and system performance.
They must take care of their customers' interest seriously by making sure all the servers are functioning well with a 99.9% uptime guarantee.
Many hosting companies offer their customer with 30-days money back guarantee, while some even offer much longer period. Take this opportunity to evaluate the reliability and service level you can get from these companies.
Steve Looi writes articles about easy to start Internet business opportunities
Visit my web site at stevelooi.com for details.